AWWA JAW57829 Journal AWWA - Reg Watch -- Court Gives USEPA Slam-Dunk Win on Radionuclides Rule Journal Article by American Water Works Association, 04/01/2003 Scharfenaker, Mark A.
AWWA JAW57847 Journal AWWA - Metaphosphate Reversion in Laboratory and Pipe-Rig Experiments Journal Article by American Water Works Association, 04/01/2003 Holm, Thomas R.; Edwards, Marc
AWWA JAW57842 Journal AWWA - Two-Tier Systems: Part 2 - Nontraditional Compliance Strategies and Preliminary Cost Estimates for Small Water Systems Journal Article by American Water Works Association, 04/01/2003 Cotruvo, Joseph A.
AWWA WSP57722 Embracing Customer Service by Proactively Marketing a New Collections Program Conference Proceeding by American Water Works Association, 03/19/2003 Angel, Fred O., Jr.
AWWA WSP57738 Conservation Rates - Are Your Customers Drowning? Conference Proceeding by American Water Works Association, 03/19/2003 Cece, Lisa
AWWA WSP57718 Award Winning Customer Service in the Australian Water Industry Conference Proceeding by American Water Works Association, 03/19/2003 Harford, Peter
AWWA WSP57719 Listening to Customers and Watching the Budget: A Cost/Benefit Approach to Customer Service Delivery Conference Proceeding by American Water Works Association, 03/19/2003 Rambo, Eric; Baumgartner, Robert M.
AWWA WSP57720 Pilot Water Restriction Program for the Osprey Area Conference Proceeding by American Water Works Association, 03/19/2003 Gipe, Tony
AWWA WSP57721 Developing an Outstanding Customer Service Program Conference Proceeding by American Water Works Association, 03/19/2003 Wilson, Steve
AWWA WSP57716 Creating a Customer Focused Culture Through Benchmarking Conference Proceeding by American Water Works Association, 03/19/2003 Angel, Fred O., Jr.
AWWA WSP57723 System Integration for Effective Customer Service and Performance Improvements: The Greater Cincinnati Water Works Experience Conference Proceeding by American Water Works Association, 03/19/2003 Roesch, Connie; Vondermuelen, Paul; Karwoski, Beverly R.; DiOrio,...
AWWA WSP57724 Tying Mobile Work Orders to Your CIS Conference Proceeding by American Water Works Association, 03/19/2003 Flaherty, Bob; Decker, David A.; Stern, Christopher T.