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AWWA ACE58185 Reengineering Reaps $2M Cost Reduction for City of Corpus Christi

Conference Proceeding by American Water Works Association, 06/15/2003

Klepper, Steve; Lerner, Nancy

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This paper describes how the city of Corpus Christi's Water and Wastewater Departments rapidly reduced costs through a fast-pacedreengineering effort.The effort, which began late in 2001, includes three components:organizational development;business practice modernization; and,technology deployment.The City retained the services of EMA, Inc. to assist with the reengineering effort, includingorganizational redesign, development of new practices, and implementation of work managementand geographic information system (GIS) integration technologies. Includes figures.

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Edition: Vol. - No. Published: 06/15/2003 Number of Pages: 12File Size: 1 file , 360 KB